1. Information we collect
We collect only what we need to operate the marketplace:
- Account information — name, email address, and password hash when you create an account.
- Listing information — details sellers submit about their parcels, including photos, price, and location.
- Activity — favorites, saved searches, and listings you've viewed, so we can send relevant alerts.
- Communications — messages you send through our contact forms or in-app messaging.
- Technical data — IP address, browser type, and pages visited, collected via standard server logs and privacy-respecting analytics.
2. How we use information
- Operate the marketplace and match buyers with sellers.
- Send transactional emails (account confirmations, saved-search alerts, message notifications).
- Improve site performance, fix bugs, and prevent fraud or abuse.
- Respond to your requests, questions, and support tickets.
We do not sell personal information, and we do not use your data to train third-party advertising models.
3. Cookies and analytics
We use first-party cookies to keep you signed in and remember your preferences. We use aggregate analytics to understand which pages are useful and where visitors get stuck. You can disable cookies in your browser at any time — most of the site continues to work, though some features (like staying signed in) will not.
4. Subprocessors
We rely on a small number of vetted service providers for hosting, database storage, email delivery, and analytics. These providers are contractually bound to protect your information and use it only to deliver services to Outpost. We will publish a current list of subprocessors on request.
5. Sharing with sellers and buyers
When you contact a seller through Outpost, your name and message are shared with that seller. When a seller lists a parcel, listing details are visible to buyers. We never share your email address, phone number, or account details publicly.
6. Data retention
We keep account and listing data for as long as your account is active. If you close your account, we delete personal information within 30 days, except where we're legally required to retain records (for example, financial records related to completed transactions).
7. Your rights and choices
- Access & correction — view and edit your account details from your dashboard.
- Deletion — request account and data deletion by emailing hello@outpost.land.
- Marketing emails — every marketing email includes a one-click unsubscribe.
- Saved data — clear favorites and saved searches directly from your account tabs.
8. Children's privacy
Outpost is not directed at anyone under 18. We do not knowingly collect information from children.
9. Security
We use industry-standard measures — encrypted connections (HTTPS), hashed passwords, and role-based access to production data. No system is perfectly secure; if we ever discover a breach that affects you, we will notify you promptly.
10. Contact
Questions about this policy or a specific request? Email us at hello@outpost.land or use our contact page.